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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Deborah Walls

Deborah Walls

April 22, 2025

5  out of  5
rating by Deborah Walls
"Life brings issues and it's so nice to have a company to help those issues go away. I needed EVERYTHING and Kristina and Mike helped me get all the important things covered with no stress. They kept to my budget with no pressuring for more. I highly recommend working with this business!"
We responded:
"Thank you Deborah for the kind words! We apprecaite you and your business!!"
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Keith Kociba

April 17, 2025

5  out of  5
rating by Keith Kociba
"Do your children know the names and phone numbers of your insurance agent and their office staff? Ours do. Our adult children all know that if they need help with anything related to insurance, their first call should be to Shawn Thacker and the incredibly good staff at his office. Case in point: when my daughter's car was T-boned in a hit-and-run, the staff in Shawn's office went way above and beyond to make sure she was taken care of and had the transportation she needed to get to and from work. The receptionist at the car repair shop was stunned. "You know the name of your agent?!" she asked. "Yes" "And they know YOUR name???" "Absolutely. Known them for years." "Wow. That's unbelievable." But true. For all your insurance needs, contact Shawn Thacker's office, the embodiment of "Like a good neighbor, State Farm is there.""
We responded:
"Thank you Keith for the kind words! We appreciate you, your family and your business!!"
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Marc Jewell

April 16, 2025

5  out of  5
rating by Marc Jewell
"Excellent service and responsiveness. Always friendly and honest and helpful. Would recommend highy"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tom Bales

April 15, 2025

5  out of  5
rating by Tom Bales
"Shawn Thacker, Kristina and Staff have given us 5 star service. I highly recommend them for all your insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Matt Baker

Matt Baker

April 14, 2025

5  out of  5
rating by Matt Baker
"The transaction was easy, swift, and personable."
We responded:
"Thank you Matt! We appreciate you and your business!!"
Profile photo of Deb Riggsby

Deb Riggsby

April 13, 2025

5  out of  5
rating by Deb Riggsby
"I’ve know Shawn for years. He’s been a fantastic agent who explains the various coverage options clearly and advising what coverage I really should have. He was knowledgeable in explaining the differences between State Farm policies and a competitor’s offer. He and his staff are very responsive and State Farm did a great job handling an auto accident claim we had. I would highly recommend Shawn."
We responded:
"Thank you Deb, we appreciate you and your business!!"
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Leetonia Maye

April 12, 2025

5  out of  5
rating by Leetonia Maye
"Excellent help with car insurance and life insurance, Ben is awesome, he follows up with you about any changes."
We responded:
"Thank you Leetonia, we appreciate you!"
Profile photo of Chime Ross

Chime Ross

April 12, 2025

5  out of  5
rating by Chime Ross
"I thank God for having a amazing insurance company State Farm"
We responded:
"Thank you! We appreciate you and your business!!"
Profile photo of Pete Linko IV

Pete Linko IV

April 11, 2025

5  out of  5
rating by Pete Linko IV
"Best customer service ever. Rapid response time and always looking out for your best interests!!!"
We responded:
"Thank you Pete! We appreciate you!!"
Profile photo of Chad Downatd

Chad Downatd

April 11, 2025

5  out of  5
rating by Chad Downatd
"They have treated me like family from the start and had to walk me through my policies so I understood everything great people they care"
We responded:
"Thanks Chad! We appreciate you and your business!!!"
Profile photo of Shirley Gartenmayer

Shirley Gartenmayer

April 11, 2025

5  out of  5
rating by Shirley Gartenmayer
"State Farm has taken care of me for almost a year, they are kind and understanding if you are low on money and I love how they send out birthday cards and Christmas cards."
We responded:
"Thank you Shirley! We appreciate you and your business."
Profile photo of Connie James

Connie James

April 10, 2025

5  out of  5
rating by Connie James
"State Farm is the Best! They are very efficient and affordable."
We responded:
"Thank you Connie, we appreciate you!"
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Indigo Dayton

April 8, 2025

5  out of  5
rating by Indigo Dayton
"Very thorough and easy to use for business!!"
We responded:
"Thank you, we appreciate you!"
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Carl Dapice

April 4, 2025

5  out of  5
rating by Carl Dapice
"Very pleased with my experience with State Farm today, Ben help me keep coverage on my cars, really a pleasure to work with."
We responded:
"Thank you Carl, we appreciate you!"
Profile photo of Mia Maroto

Mia Maroto

April 4, 2025

5  out of  5
rating by Mia Maroto
"This is an insurance office that cares. The staff at Shawn Thacker State Farm have always been courteous and patient when I have any type of question or I need help with my policy. I highly recommend them for all of your insurance needs."
We responded:
"Thank you Mia, we appreciate you and your business!!"
Profile photo of Patricia Sisco

Patricia Sisco

April 3, 2025

5  out of  5
rating by Patricia Sisco
"Shawn Thacker has been my agent for years and he has always taken good care of my family. I can always call him with any questions or concerns and he or his employees take care of it right away."
We responded:
"Thank you Pat, we appreciate you and your business!"
Profile photo of Jessika W

Jessika W

April 3, 2025

5  out of  5
rating by Jessika W
"Shawn and his team are always so helpful when taking care of all of my insurance needs! Talking to someone in person and getting the help you need is so much better than being on the phone with long wait times and having a hard time getting in touch with someone. I like the more personalized experience I get with Shawn and his team!"
We responded:
"Thank you Jessika, we appreciate you and your business!!"
Profile photo of Jennifer Markee

Jennifer Markee

April 3, 2025

5  out of  5
rating by Jennifer Markee
"I am very happy with Shawn Thackers team"
We responded:
"Thank you! We appreciate you and your business!!"
Profile photo of Dave W

Dave W

April 3, 2025

5  out of  5
rating by Dave W
"Shawn Thacker and crew are always ready to provide service when needed. The staff are friendly and knowledgeable. I’ve been with State Farm for many years and wouldn’t change a thing."
We responded:
"Thank you Dave! We appreciate you!"
Profile photo of Lori Cummings

Lori Cummings

April 1, 2025

5  out of  5
rating by Lori Cummings
"This group of people are so kind and friendly and always willing to help anyway they can. I recommend them to my friends and family"
We responded:
"Thank you Lori...appreciate you!"
Profile photo of Toyia Lail

Toyia Lail

April 1, 2025

5  out of  5
rating by Toyia Lail
"I can't say enough about The State Farm team. Mike keith is a true blessing he keeps on top of everything. Great job, Shawn Thacker, for bringing him on your team. As long as Shawn is in business, I'm a State Farm Girl.!!!! They are more than my insurance company they are family. Blessing"
We responded:
"Thank you Toyia, we appreciate you and have a blessed day!!"
Profile photo of Shereta Ruby

Shereta Ruby

April 1, 2025

5  out of  5
rating by Shereta Ruby
"Shawn and his staff are absolutely amazing! They send me reminders, very helpful and professional. Your TEAM, ROCKS! Thank you so much for all you guys do. Shereta R."
We responded:
"Thank you Shereta for the kind words, we appreciate you!"
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Jamie Corsiglia

April 1, 2025

5  out of  5
rating by Jamie Corsiglia
"Excellent customer service"
We responded:
"Thank you Jamie, we appreciate you!"
Profile photo of Aimee Robinson

Aimee Robinson

March 31, 2025

5  out of  5
rating by Aimee Robinson
"Shawn and his team are amazing. We’ve saved money on every policy we have set up through them and they are so helpful with everything we’ve needed. We’ve worked a lot with Kristina and she has gone above and beyond helping us with all our insurance needs. Highly recommend!"
We responded:
"Thank you Aimee!! We appreciate you and your business!!"
Profile photo of Nate Flack

Nate Flack

March 28, 2025

5  out of  5
rating by Nate Flack
"Great service."
We responded:
"Thank you Nate! We appreciate you!!"